At Contac we take great pride in our customer oriented mindset – and by this we mean both your customers and you as our customer! For us it’s all about finding the exactly right way to produce your products and to contribute to your value chain. Sometimes it’s a matter of large volumes and sometimes it’s not.
Sometimes we are realizing a new idea and sometimes it’s about finding an even better price on a mature market. We work closely with our customers and together we are always looking for a better way to produce the product at hand. A common misconception in our industry is that quality costs money. It is quite the opposite. Quality ensures the performance and lifetime of the product. Inadequate quality is a cost in the form of warranty obligations, disrupted operations and image. We have a well-functioning quality organisation which both works with our own operations and to ensure our supplier is acting correctly. We are certified in accordance with ISO 9001 and 14001.
Our core business is, when it comes down to it, customer service. This is the centre of our daily work. From start we will guide you through the whole process from your ideas to a finished product. We ensure quality throughout the planning phase, production line, first sample, product quality and down to keeping the delivery times.
Our team of engineers, designers and buyers have many years of experience when it comes to providing our customers with smart custom designed solutions. We can offer you everything from big volumes for the best price to small volumes with fast delivery. With our own production sites at China and Sweden, as well as an extended network of specialists world wide, we are flexible to see at your needs.